Adding Resource State

Resource can be categorized based on its current status in the organization. Ex: Resource In Use, In Store, Expired and so on.

To Add New Resource State:

1. Click the Admin tab in the header pane. This opens the Configuration Wizard page.

2. Under the Asset Management block click the Resource State icon . This opens the Resource State list page.

3. Click the New Resource State link on the right hand side of the page. This opens the Resource Sate Details page. By default you have five resource state available in ServiceDesk Plus On-Demand. You cannot edit or delete the resource state.

4. Specify the Resource Sate name in the given text field. This is a mandatory field.

5. Specify any relevant information about the resource state in the Description field.

6. Click Add Resource State button to add the resource to the application.