US : +1 888 720 9500 | Intl : +1 925 924 9500
US Intl : +1 800 443 6694 (alternative number)
Australia : +1 800 631 268 | UK : 0800 028 6590

About Software

  1. Click on Assets tab -> Click Software link under the Resource block on the left hand side of the page -> Scanned Software option. This brings up the Software list view page. By default, the list of All Software will be displayed.

  2. Select the corresponding filter option from the Viewing combo box. You can view the softwares with different status levels using filters. They are,

  • Excluded: Software that is omitted from use.  

  • Freeware: Software that is provided without charge.

  • Managed: All licensed software comes under this software type.  

  • Prohibited: Software that is prevented from use.

  • Shareware: Software that is available free of charge, may be distributed for evaluation with a fee requested for additional features or a manual etc.

  • Unidentified: Unknown softwares can be categorized under this software type.

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ServiceDeskPlus On-Demand - SaaS based ITIL Ready help desk and Asset Management application