You have two types of groups in ServiceDesk Plus On-Demand say, Static
group and Dynamic. Add
to group option in Non-IT asset list view page is to group bulk of Non-IT
assets. These assets will be grouped under the Static group by default.
To Add Non-IT Assets to group:
Log in to ServiceDesk
Plus On-Demand using your user name and password.
Click any of the Non-IT Assets link under the Resources
block on the left hand side of the page. This opens the Non-IT assets
list view page.
Select the Non-IT assets
to be added to the group by enabling the check box. This opens the Add Resource(s) to page.
By default you can group
Non-IT assets only to the static group. Either to the Existingstaticgroup
or New static group can be added.
If you would like to
group the Non-IT assets under existing
static group then click the corresponding radio button. Select
the group name from the combo
box.
Else, if you would like
to add a new static group and group the Non-IT assets, click New
Group radio button. Specify the Group
Name and relevant information about the group in the Description
field.