Add Software License

You can provide license to individual managed softwares from the software details page.  

1. Log in to ServiceDesk Plus On-Demand using your user name and password.

2. Click the Assets tab in the header pane to open the Assets home page.

3. Click Software title under Resources block on the left hand side of the page. Click Scanned Software link to open the scanned software list view page.  

4. Click on the software name to which you wish to add the license.  The software details page opens.

5. Click on Actions menu -> select Add Software License option. The Add Software License option is available only for Managed softwares.

6. From the Add Software License page, select the Type of License you wish to provide to the software from the combo box. Say Individual, Volume, Enterprise or Client Access License.

• Individual: license provided for each individual (license for limited users).

• Volume: license provided for specified number of users.  

• Enterprise: license provided for the entire organization (license for unlimited users).

• Client Access License: Client Access License (CAL) is required to access or use the services of the server. CAL is primarily used for Microsoft products.