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Associating Software Minor Versions

ManageEngine's ServiceDesk Plus On-Demand allows you to group minor versions of the software under major version.

For e.g. A company buys AdobePhotoshop 7.0 with 4 licenses. The license is applicable for both 7.1 and 7.2  versions and vice versa. In this case 7.0 is the major version and 7.1 and 7.2 are  the minor versions. The licenses purchased are the same for all the three versions.

If Adobephotoshop 7.0 is installed in two different machines and 7.1 & 7.2 is installed in other two different machines. On scanning for Adobe Photoshop software before grouping, the ServiceDesk Plus On-Demand shows the list as different single entries. The purchased licenses for the software would be as' 4 ' for the version 7.0 and ' 0 ' purchases for other versions (7.1 & 7.2).

Using associate minor versions option you can group 7.1 & 7.2 minor versions under 7.0 major version. This shows the software list to be a single entry with the number of purchased licenses and installations. Thus helps you in avoiding individual entry for each version of the software. And also helps in easier management of the installed software for the assetmanager.

To associate software minor versions: 

  1. Log in to ServiceDesk Plus application using your user name and password.

  2. Click the Assets tab in the header pane to open assets home page.

  3. Click Software title under Resources block. Click Scanned Software link.

  4. From the software list view page, click the software name to open the software details page.  

  5. Click on the Actions tab -> select Associate Minor Versions option. The Associate minor versions page opens.

  6. Select the managed software (licensed) to be grouped of minor versions from the list. Click >> button to move the selected managed software to the Version Group list. By moving the selected managed software under Version Group, all the minor versions will be associated with the major version.        

  7. Click Save button. You can see all the added minor versions getting displayed in the software details page under the title Software - All Versions. 

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