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Changing Software Category

Using this option, you can change the existing category of the software. Ex: From Graphics software to Multimedia software so on.  

  1. Log in to ServiceDesk Plus On-Demand using your user name and password.

  2. Click the Assets tab in the header pane. This opens the assets home page.

  3. Click the Software under Resources block on the left hand side of the page. Click Scanned Software link. This opens the software list view page.

  4. Select the corresponding filter option from the Filter Viewing combo box. By default the list of All Softwares will be listed.

  5. Select the software from the list to change the category by enabling the check box. Click Change Category button. This opens Change Software Category to pop-up window.

  6. Select the Software Category from the list say Accounting, Development etc.

  7. Click Save button to save the changes.

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ServiceDeskPlus On-Demand - SaaS based ITIL Ready help desk and Asset Management application