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Editing & Deleting Groups

To Edit Groups:

  1. Log in to ServiceDesk Plus On-Demand using your user name and password.

  2. Click the Assets tab in the header pane. This opens the Assets home page.

  3. Click Groups under Resources block on the left hand side of the page. Click Manage Groups link.

  4. From the Manage Group list view page, click Edit link. This opens Edit Group page.

  5. In the Edit Group form, the Group Type is in non editable text. Do the required changes and click Save.


To Delete Groups:

  1. From the Manage Group list view page, click the corresponding Delete link to be deleted on the right hand side of the page.

  2. A pop up window pops up to get your confirmation on the delete operation. Click OK to proceed. You can see the group deleted from the list.   

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ServiceDeskPlus On-Demand - SaaS based ITIL Ready help desk and Asset Management application