Edit/Delete Service Packs

To edit service packs:

1. Log in to ServiceDesk Plus On-Demand using your user name and password.

2. Click the Assets tab in the header pane. This opens the Assets home page.

3. Click the Software title under Resources block on the left hand side of the page. Click the Service Packs link. This opens the Service Packs list view page.

4. Select the Service Pack name to be edited from the list. This opens the service pack details page.

5. Click the Edit button on the right side corner of the page. This opens the Edit Service Pack page.

Modify the Service Pack Name, Type and Description of the service pack. Also you can add software or service packs to the existing service pack list. To add to the list, select from the available list of software and move to the selected software using >> buttons.

6. Click Save button to save the changes.

To delete service packs

1. Log in to ServiceDesk Plus application using your user name and password.

2. Click the Assets tab in the header pane. This opens the Assets home page.

3. Click the Software title under Resources block on the left hand side of the page. Click the Service Packs link. This opens the Service Packs list view page.

4. Select the Service Packs from the list to be deleted. Click the Delete button. A pop up window pops up asking your confirmation on the delete operation.

5. Click Ok to proceed. You can see the service packs deleted from the list.