Editing Assets

To edit the resource details:

1. Log in to ServiceDesk Plus On-Demand using your user name and password.

2. Click the Assets tab -> select the IT Assets link on the left hand side of the page. This opens the list view page of the IT assets.

3. Click the title of the IT asset to be edited. This opens the Asset details page.

4. Click Edit button on the top right hand side of the page (Or) click the Actions combo box next to the edit resource button -> select the Edit option. This opens the Edit Asset page.

5. Edit the Asset Details block such as Product Name, Asset Name, Tag, Serial No, Bar Code, Vendor Name, Cost, Acquisition Date, Expiry Date, and Location.

6. Modify the Asset State details such as, Current usage status of the assets like In Use, In Repair and so on. Then the Associate the asset to User or Department details or Assign to User or Department details.

7. Update the changes. You can see the assets details getting updated.