E-Mailing the Vendor

To notify the vendor:

1. Log in to ServiceDesk Plus On-Demand using your user name and password or using admin login.

2. Click the Contracts tab in the header pane. By default, the list of Open contracts are displayed in the contract list view page.

3. Click the Contract Name link of the contract you wish to notify the vendor. This opens the View Contract page.

4. Click Actions combo box - > click E-mail the Vendor option. A Send Notification window opens with the vendor's e-mail ID in the To field. The subject reads as Notification for Contract ID <number>.

5. If you want to send the same notification to anyone else, then add their e-mail ID in the CC field.

6. Enter the e-mail content in the Description area.

7. Click Send. A message is displayed saying that the e-mail has been sent successfully.

8. Click Close.