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Assigning Non-IT Assets to Users and/or Department

To assign assets to asset/users/departments:

  1. Log in to ServiceDesk Plus On-Demand using your user name and password.

  2. Click the Assets tab -> select the Non-IT Assets link on the left hand side of the page. This opens the list view page of the Non-IT assets.

  3. Click the title of the Non-IT asset to be assigned to users or departments. This opens the Asset details page.

  4. Click Assign button (Or) the Actions combo box on the top right hand side of the page -> select the Assign option. This opens the Assign/Associate page.

  5. Select the Assign the asset to User/Department radio button to associate it to the user/department.

    1. Select the User from the combo box.

    2. Select the Department to be associated from the combo box.

    3. If the Asset is Leased then select the corresponding check box.

    4. Save the changes.

  6.  Else select the Associate to Asset radio button to associate to the asset.

    1. Choose Asset to be associated from the combo box.

    2. Save the details.  

Once you save the details the page is refreshed with a message saying 'Owner assigned successfully for this resource'.

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ServiceDeskPlus On-Demand - SaaS based ITIL Ready help desk and Asset Management application