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Attach Components

To attach component to a Non -IT asset:

  1. Log in to ServiceDesk Plus On-Demand using your user name and password.

  2. Click the Assets tab in the header pane, this opens the assets home page -> select Non-IT Assets under Resources block on the left hand side of the page. Click the specific Non - IT asset link. This opens the Non-IT assets list view page.

  3. Click the title of the Non-IT asset to be attached with an component. This opens the Non-IT asset details page.

  4. Click the Actions combo box and --> select the Attach Component option from the list. This opens the Attach Component pop up window.

  5. If you would like to display the list of all components or filter specific components then select the components to be displayed from the List combo box. Ex: keyboard, mouse and so on. Also select the type of component such as component in store, in use and so on from the of type combo box.

  6. You have two columns, such as Component list and Attached Components list. Select the components to be attached from the components list and move it to the attached components list using the >> button. To remove the component from the attached component list use the << button.

    Example:

  7. If you would like to attach a keyboard and a mouse to a workstation then select the list of components to be attached from the component list and move it to the attached component list.

  8. Save the changes. If you would like to detach all the attached components then select the Detach All option.

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