IT Assets

In ServiceDesk Plus On-Demand all IP based assets are discovered under IT assets. The list of possible IT assets are given below,

• Workstations

• Laptops

• Printers

• Switches

• Servers

• Routers

• Access Points

ServiceDesk Plus On-Demand IT Asset Management includes:

• Adding New IT Assets

• Editing Assets

• Adding Assets to Groups

• Assigning Assets to Department

• Modifying the State of the Assets

• Change log-in Credentials of IT Assets

• Bulk Scan of IT Assets

• Deleting Assets

• Importing Asset Details from CSV

• Viewing Asset Details

• Copying Resources

• Attaching Assets

• Attaching Components

• Attaching Documents

• Assigning Assets to Users/Departments/Assets

• Adding New Workstation

• Bulk Scan of Newly Added Workstations

• Changing Workstation as Server

• Viewing Workstation Details

• Print Preview of Workstations

• Modify Type

• Adding Software

• Deleting Workstations